We take great pride in our unique luxury brand. For assistance, contact us
Our customer support & team of Beauty Experts are eager to help and will respond to your question within 1 -2 business days excluding non-business hours weekends and holidays.
Policies:
We accept all major credit cards via our online shop including payments via CashApp.
Back-ordered items can take 7-14 days to reproduce. We will ship immediately priority mail one's your requested items are back in stock. Please include your phone number and email address with your order. You'll be asked to submit this information at checkout. This can also be sent via ourcontact page or by email. You will be contacted promptly and provided an estimated delivery date.
Rush orders are permitted for purchases but must be requested by phone or you may email: info@nakeahcosmetics.com. Expedited shipping charges will be applied to your order.
Please include your phone number and email address at checkout when entering your payment details. This can also be sent to us via our Contact Page.
Orders placed via our website have a 2-5 business day credit card processing time. Also, see our new Text Your Order Option using CashApp.
An automated receipt is generated & sent to you electronically at the completion of payment processing.
Share a review as we'd love & appreciate your feedback: REVIEWS
Shipping is applied to all orders with the exclusion of special promotions. Join our mailing list below for promotions announcements.
International Shipping Fees include additional insurance, paperwork is completed by our staff at the time of shipping. There is an International Handling Fee of $8.95 for all International Orders.
Some of our Beauty Collections are Seasonal.
There are NO refunds on products purchased. Exchanges are permitted on un-used & unopened items only.
We take our brand's safety, health and the sanitation of our products quite seriously. Once an item is shipped, received by a customer, opened and used there are no returns permitted. Again, exchanges are permitted on un-used products only.
We are not able to make changes after your order has been placed. However, if a mistake was made, please call us right away. We will expedite and correct any mistake made on our end.
We provide Online Consultations and dynamic Makeup Classes for our customers. Please call or leave message us via our contact page to schedule.
Fees for classes cannot be credited towards products or services. Product charges cannot be credited for classes.
There are no refunds on makeup kit purchases once your order has been placed.
Makeup Kit Collections are seasonal.
For our special pre-order announcements, an estimated delivery time will be provided. Sign up for new releases below.
Subscribe to our Exclusive Mailing List below & be the first to receive our beautiful new product releases, special event invites, exciting beauty news, pop-up shop details, special promotions, red carpet event appearances and more! Also, join us on Facebook& Instagram.
If you have further questions, please feel free to contact us during business hours. We love helping our customers. You may contact us by phone, message our customer support team here via our website, or email us at: info@nakeahcosmetics.com for assistance and we will respond as quickly as we can. Our Team of Beauty Experts are very passionate and we appreciate your time.
